Privacy Policy

This Privacy Policy describes how Halasugar H&T ("we," "our," or "us") collects, uses, and protects your personal information when you use our mobile application ("App"). This App is designed for sugar cane contractors and farmers associated with Shri Halsiddhanath S.S.K. (Halasugar).

By using this App, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use the App.

1. Information We Collect

1.1 Personal Information

We collect the following personal information to provide and improve our services:

• Mobile Number: Required for OTP-based authentication and account verification
• Contractor Code: Your unique contractor identification code
• Contractor Name: Your registered name with Halasugar
• Account Code: Your account identification code
• Center Code: The processing center code associated with your account
• User PIN: Encrypted PIN for app access (stored securely on your device)

1.2 Operational Data

We collect and store operational data related to your sugar cane business:

• Field slip information and records
• Cane tonnage and weight slip data
• Bill details and payment information
• Diesel consumption and cost records
• Deduction details and calculations
• Season-wise operational statistics
• Village and plot information
• Transaction history and financial records

1.3 Device Information

We may collect information about your device, including:

• Device model and operating system
• App version and installation details
• Device identifiers (for app functionality)
• Printer MAC address (if configured for printing)

1.4 Usage Data

We collect information about how you use the App:

• Features accessed and used
• Data synchronization activities
• Language preferences
• Season and contractor selections

2. How We Use Your Information

We use the collected information for the following purposes:

• Authentication: To verify your identity and provide secure access to the App
• Service Delivery: To provide and maintain our services, including field slip management, bill tracking, and financial calculations
• Data Synchronization: To sync your data between the App and our servers for backup and multi-device access
• Communication: To send OTPs for authentication and important service-related notifications
• Analytics: To analyze usage patterns and improve App functionality
• Compliance: To comply with legal obligations and regulatory requirements
• Support: To provide customer support and respond to your inquiries

3. Data Storage and Security

3.1 Local Storage

Some data is stored locally on your device using SQLite database and local storage mechanisms. This includes:

• User authentication tokens
• Contractor information
• Season data and preferences
• Cached operational data for offline access

3.2 Server Storage

Your operational data, including field slips, bills, tonnage records, and financial information, is stored on our secure servers. This data is synchronized with your device to ensure data consistency and backup.

3.3 Security Measures

We implement appropriate technical and organizational measures to protect your data:

• Encryption of sensitive data in transit and at rest
• Secure authentication using OTP verification
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure data transmission using HTTPS protocols

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With Halasugar: We share your operational data with Shri Halsiddhanath S.S.K. (Halasugar) as necessary for business operations, billing, and service delivery
• Service Providers: We may share data with trusted service providers who assist us in operating the App, conducting business, or serving users, provided they agree to keep information confidential
• Legal Requirements: We may disclose information if required by law, court order, or government regulation
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
• With Your Consent: We may share information with your explicit consent

5. Data Retention

We retain your personal and operational data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Account information is retained while your account is active
• Operational data (field slips, bills, etc.) is retained as per business and legal requirements
• Financial records may be retained for extended periods as required by accounting and tax regulations
• You may request deletion of your data, subject to legal and contractual obligations

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can access your personal and operational data through the App
• Correction: You can update or correct your information through the App settings or by contacting us
• Data Portability: You can export your data in standard formats where technically feasible
• Deletion: You can request deletion of your account and associated data, subject to legal and business requirements
• Opt-out: You can opt out of non-essential data collection where applicable
• Language Preference: You can change your language preference at any time

7. Third-Party Services

The App may use third-party services that have their own privacy policies:

• Google Maps: For location and mapping services (if used)
• Camera Services: For QR code scanning and photo capture
• File System: For document storage and PDF generation

We encourage you to review the privacy policies of these third-party services. We are not responsible for the privacy practices of third-party services.

8. Children's Privacy

Our App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the App after any changes constitutes acceptance of the updated Privacy Policy.

10. Regional Considerations

10.1 India

If you are located in India, your use of this App is also governed by the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. We comply with applicable Indian data protection laws.

11. Contact Us

12. Consent

By using the Halasugar H&T App, you consent to our Privacy Policy and agree to its terms. If you do not agree to this policy, please do not use the App.